Manage your incoming orders through Partner Picking device#

Partner API/Orders is the collection of endpoints you can use to manage the order fulfilment journey.

These endpoints offer different functionalities depending on the type of fulfilment device used: Pelican (our flagship picking solution) or Partner Own picking solution (Partner Picking)

What will you get out of this section?#

This section will guide you through the need-to-know details of our Partner API/Orders (if you use your own or a 3rd Party Picking solution). By the end of this section, you will:

• Understand the Partner API/Orders is and does if you use your own or a 3rd Party Picking solution).
• Get to know about the integrations prerequisites and how to Integrate
• Get familiar with the endpoints & their use cases
• Learn how to test the Integration
• Get familiar with troubleshooting
• Having Trouble? Read our FAQ

What is Partner API/Orders (Partner Picking)?#

Partner API/Orders is the collection of endpoints you can use to manage the order fulfillment journey. It is available to you in two flavors: Partner Picking and Pelican Picking.

Partner Picking enables you to use your picking solution to seamlessly manage the order fulfillment journey. With this integration, you can fulfill, cancel, modify and replace items in order directly using our Partner API endpoints.

Key benefits of establishing this Integration:#

The Partner Picking Integration enables you to process and manage orders in real time.

• Real-Time Order Tracking – Get synchronous updates on live orders, and ensures smooth order fulfillment flow
• Automated Order Syncing – Integrate your systems with our platform for automatic orders updates, and receipt printing, reducing manual efforts
• Easy Access to Order Data – You can retrieve historic order data, analyze trends, and optimise the integration

You can find an exhaustive list of endpoints/use cases here

Which type of Partners should use this integration?#

The Partner API/Orders Integration enables you to process and manage orders in real time. It’s useful for Partners:

• Looking to make use of in-house or 3rd party picking solutions for order fulfilment, and item replacement functionalities
• Who want leverage platform riders or your own riders for delivering the orders to customers
• Handling a high volume of orders
• Looking to improve order accuracy and efficiency
• Wanting real-time order updates
• Partners with existing order management systems & who can develop an API or can access third-party support to do this