One connection is all we need
Accelerate growth with foodpanda's Q-Commerce Integration Solutions
One connection for multiple services
Catalog Management
Easily manage the availability and price of your products to ensure your offerings are always up to date
Promotion Management
Drive customer engagement and increase sales with powerful, easy-to-manage promotions
Order Management
Stay informed every step of the way with real-time updates on picking, packing, and delivery!
Improve your Performance
3.5x
More Reliable Assortment
Seamless integrations with catalog and stock updates reduce undelivered and out of stock items by up to 3.5x
How?
Integrations ensure accurate catalogs, thus preventing ordering errors
2x
Promo Sale Uplift
Integrated partners double their promotional sales by providing accurate and timely deals.
How?
Integrations enable automated promos for accurate, on-time visibility, driving sales
3.5x
Fewer Out-of-Stock Failures
Optimized integrations slash out-of-stock failures by 3.5x, ensuring real-time availability
How?
Real-time inventory through integration means no more out-of-stock surprises
Choose from 2 different types of Integrations
Consideration
Partner API
SFTP
Partner Time to Go Live
Requires more time to set up due to development and testing needs
Faster to launch - uses standardized file templates and minimal setup
Partner Techincal Effort Required
Needs development resources and technical integration
Low lift - partners send CSV files using a standard format
Speed of Updates Reflecting Online
Automates updates in real-time with minimal manual effort
Requires manual file creation and upload; not real-time
Automation Potential
Enables automation and integration with partner’s ERP/POS systems and real-time order flows
Limited Automation; often involves scheduled exports but still requires manual oversight
Scalability
Designed to support growth - Manage operations across multiple stores, chains and high order volumes
Better suited for simpler setups - scaling requires more manual coordination
4 steps is all it takes to connect
Step 1
Figure out what you need
Understand prerequisites, endpoints and configurations specific to your chosen integration (API or SFTP)
Step 2
Get the right access
Secure all required credentials and portal/service access to begin authenticating requests and uploading the data
Step3
Test, test, test!
Run multiple test iterations (catalog, promos, orders) to validate data accuracy and integration behavior
Step 4
Go live!
Once testing is complete, go live. Continuously monitor for errors, manage quotas, and maintain data hygiene to ensure ongoing success
Still have questions?
We have a comprehensive documentation to assist you in any way
Manage your Catalog of Products - Partner API/Catalog
The Partner API/Catalog integration is used to synchronize product status and pricing between your vendor system and our platform. In this section, you will discover which endpoints allow you to update stock attributes and understand why this integration is best suited for partners with the technical capabilities to maintain an API connection for seamless, automated updates.
Find out more
Manage your incoming orders through Partner Picking device
This section focuses on the Partner API/Orders (Partner Picking), designed specifically for partners who manage fulfillment through their own or third-party proprietary software rather than the Pelican app. You will will explore the collection of endpoints to handle the full order lifecycle—including syncing orders in real-time, modifying items, and processing cancellations directly from your system. Beyond the core functionalities, this overview covers the technical prerequisites, integration testing, and troubleshooting steps necessary to establish a seamless integration
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Manage your incoming orders through Pelican Picking Integration
You’ll get to know the essentials of our Partner API/Orders integration—what the Pelican Picking solution is and how it enables real-time order management alongside your existing systems. You’ll also understand the key capabilities of the Pelican Android app & which partner types benefit most from this setup, and how it streamlines high-volume order fulfillment.
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Grow your Business - Partner API/Promotions
In this section, you will find an overview of how to use the Partner API Promotions to automate, create, and manage promotions such as strikethrough discounts and same-item bundle offers. It covers integration requirements, key API endpoints, testing guidance, and troubleshooting support to help you build efficient promotional workflows.
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Overview
In this section, you’ll learn the essentials of our SFTP/Catalog integration- what the SFTP Catalog is, how it works, and how to set it up. You’ll also understand the available file formats, common use cases, and how to test your integration successfully.
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Overview
In this section you will learn what the SFTP Promotions integration does and how it enables you to create and manage Strikethrough and Same Item Bundle promotions across one or multiple stores. You will understand how to integrate with the SFTP Central Server and which file formats best fit your setup. You will also see how to properly test your integration to ensure promotions sync smoothly.
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We are always reachable
Get in touch with us
Interested in getting integrated with our systems? Get in touch with us and we will get back to you on how we can optimise your business